Frequently Asked Questions
What is Sleeve Guard?
Sleeve Guard is a lightweight protective sleeve designed to fit around compatible Canadian cigarette packs. It provides a clean, discreet exterior while keeping the original package accessible and functional.
What cigarette packs does Sleeve Guard fit?
Sleeve Guard is designed specifically around the standardized cigarette pack formats commonly sold in Canada.
We currently offer four sizes:
20 Regular
20 King Size
25 Regular
25 King Size
Always select the size that corresponds to your cigarette pack before placing your order.
Is Sleeve Guard designed for Canadian cigarette packs?
Yes. Sleeve Guard is designed in Canada specifically around Canadian standardized cigarette pack formats introduced under Canada's tobacco packaging requirements.
Because packaging dimensions can vary outside Canada, compatibility with international cigarette packs is not guaranteed.
How do I know which size to order?
Check your cigarette pack for two pieces of information: the number of cigarettes in the package (20 or 25) and whether the cigarettes are Regular or King Size.
Then select the corresponding Sleeve Guard size.
If you're unsure, contact us before ordering and we'll help you choose the appropriate format.
Does Sleeve Guard come with cigarettes?
No. Sleeve Guard does not contain, include, or sell cigarettes, tobacco, nicotine, or any other tobacco product.
The cigarette packs shown in some product images are used only to demonstrate the intended fit and use of the Sleeve Guard accessory.
Is Sleeve Guard a tobacco product?
No. Sleeve Guard is an independent protective accessory. It does not contain tobacco or nicotine and does not modify the contents of the original cigarette package.
Is Sleeve Guard affiliated with a cigarette or tobacco company?
No. Sleeve Guard is an independent brand and is not affiliated with, sponsored by, endorsed by, or manufactured by any tobacco company.
Does Sleeve Guard replace the original cigarette package?
No. Sleeve Guard is designed to be used around the original package. The cigarettes remain inside their original packaging.
Does Sleeve Guard permanently cover or modify the original package?
No. Sleeve Guard is a removable accessory. The original cigarette package can be removed from the Sleeve Guard.
How do I use Sleeve Guard?
Simply select the correct size and slide your compatible cigarette pack into the Sleeve Guard.
The product is designed to provide a close fit while maintaining convenient access to the original package.
What colors are available?
Sleeve Guard is currently available in six colors:
Black · Red · Blue · Green · Yellow · Orange
Availability may vary depending on the size and product selected.
Can I choose different colors in a Pack of 6?
Please check the options available on the Pack of 6 product page when ordering. Available color combinations may vary according to current inventory.
Where is Sleeve Guard designed?
Sleeve Guard is designed in Canada with Canadian cigarette pack formats in mind.
Is Sleeve Guard reusable?
Yes. Sleeve Guard is designed as a reusable accessory and can be removed and reused with compatible packages of the same format.
How should I clean my Sleeve Guard?
For routine cleaning, gently wipe the exterior with a soft, slightly damp cloth and allow it to dry completely before use.
Avoid excessive heat, harsh chemicals, solvents, and abrasive cleaning products, as they may damage the finish or shape of the product.
Do you offer business and bulk orders?
Yes. Sleeve Guard offers bulk purchasing options for businesses, retailers, resellers and other eligible commercial customers.
Current quantities include:
100 units · 250 units · 500 units · 1000+ units
For Business & Bulk Orders, call 438-519-1301 or contact us through our website.
Can I become a Sleeve Guard reseller?
We welcome inquiries from businesses interested in carrying Sleeve Guard. Contact us with information about your business and the quantities you're interested in purchasing.
Where do you ship?
Available shipping destinations and shipping costs are displayed during checkout. Please review the shipping information provided with your order before completing your purchase.
How long will my order take to arrive?
Processing and delivery times depend on the destination, selected shipping method and order volume. Estimated shipping information will be provided during the ordering process where available.
Bulk orders may require additional preparation time.
Can I return or exchange my Sleeve Guard?
Returns and exchanges are subject to our current Return & Refund Policy. Please review that policy before ordering for complete eligibility, deadlines and instructions.
If you receive an incorrect or damaged item, contact us as soon as possible with your order information.
What if I order the wrong size?
Please verify your pack format before ordering. If you accidentally order the wrong size, contact us as soon as possible.
Any return or exchange will be handled according to our current Return & Refund Policy.
My Sleeve Guard doesn't fit. What should I do?
First, verify that the Sleeve Guard size matches your cigarette pack: 20 Regular, 20 King Size, 25 Regular or 25 King Size.
If you selected the correct format and are still experiencing a fit issue, contact us with your order number and the format of your package so we can assist you.
Can I use Sleeve Guard with cigarette packs from outside Canada?
Sleeve Guard is primarily designed around Canadian standardized cigarette pack formats. Some international packages may have different dimensions, so we cannot guarantee compatibility unless a product is specifically identified as an international model.
Can product colors look different in person?
Slight variations may occur due to lighting, photography, screen settings and manufacturing. We make every effort to represent each Sleeve Guard color as accurately as possible.
Is Sleeve Guard intended for minors?
No. Sleeve Guard is marketed as an accessory for adults who already use compatible products. Sleeve Guard does not sell tobacco or nicotine products.
Where can I contact Sleeve Guard?
For product questions, sizing assistance, order support or business inquiries, use the Contact section of our website.